Aviso de privacidade
We (also referred to as "We", "Us", or "Our") are committed to protecting your Personal Data and your privacy.
This Privacy Policy explains how we collect and store the information you provide through the https://zenitecaudalorio.com website (the Zênite Caudalório).
The following principles will be upheld:
We want you to make informed choices about how your Personal Data is used and processed. We use various methods and procedures to provide clear, relevant information. If we believe you need specific details, we will share them with you at the appropriate time. We are also happy to answer any questions you may have about our data practices, account controls, or any applicable service limitations.
1. O escopo?
This policy explains the types of Personal Data Zênite Caudalório collects about individuals, and how that data is processed, shared with third parties, stored, and protected.
This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through a combination of additional information we possess or may have access to.
In this Policy, "processing" means any activity involving the collection or use of Personal Data. This includes organizing, managing, structuring, and storing Personal Data.
Our services are intended for the general public and are not designed for individuals under 18. We do not knowingly solicit, collect, or permit the use of our services by anyone under 18. If we discover that we have collected information from a child, we will delete it as soon as reasonably possible.
2. What Personal Data Do We Hold About You?
We collect Personal Data when you access our service or service channels, or visit our website. In some cases, we may ask you to provide it directly. In others, we collect Personal Data by analyzing how you use our Services or service channels, or when third-party partners share your information with us.
3. You are not required to disclose personal information to the company, and there are no consequences for withholding it.
You are not required to provide us with any personal data. However, choosing not to provide certain personal data may, in some circumstances, limit our ability to deliver our Services or prevent you from accessing the website.
4. What personal data do we collect? When you visit our website, we may collect the following personal information:
This includes information about your online activity logs and traffic data (including your IP address, access date, and access time), the language you use, software failure logs, browser type, and information about the device you use to access the Service. The information We collect is not considered personal data and cannot be used to identify you.
Personal Data We Receive from You: any personal data you choose to provide to Us when you connect, through Us, to a third-party trading platform.
Personal information you provide directly to third-party platforms to facilitate trading: this information includes your full name, address, phone number, and email address.
5. Transparency and Reasons for Processing Your Personal Data
The Company processes your Personal Data for the purposes described in this section, applying transparent data handling and security practices.
The Company uses Personal Data concerning you only when a clear and appropriate reason exists for doing so. Below, we explain when the Company may process your Personal Data:
- You provided your consent for us to process your Personal Data for one or more purposes. This applies when you submit personal information through the Website so that we can transfer it to a third-party trading platform.
- The Company or a third party may need to process data to pursue legitimate interests. For example, this may be necessary to improve Our Services or to defend legal claims.
- Processing follows clear service standards.
Contact us by email for more details on how we process information and the measures used to protect it.
Below is a summary of the reasons we may use the information you provide, including relevant account, service, and security purposes involving Personal Data.
Escopo, Transparência
1. At your request, we may collect your Personal Data and share it with third-party providers to help you access digital trading services. We will do this only when you request this intermediation from us.
You have consented to the processing of your Personal Data for one or more purposes.
2. To respond to your requests, questions, or concerns, we may need Personal Data to address any issue you have regarding the Services.
O tratamento é necessário para os interesses legítimos da Empresa ou de terceiros.
3. Personal Data is processed only when necessary to support account administration, platform security, and clearly disclosed service requirements.
We process account information to keep your account secure and reliable.
4. To improve Our Services. We may use Personal Data to improve Our Services, including, among other things, crash and malfunction reports collected in connection with the Services.
O tratamento é necessário para atender aos interesses legítimos da Empresa ou de terceiros.
5. To prevent fraud and misuse of our services
Este processamento é necessário para atender aos interesses legítimos da Empresa ou de terceiros.
6. Carry out and manage activities that support the operation of Our Services. This may include internal administrative functions, business development, strategic decision-making, internal review processes, and related activities.
O tratamento é necessário para atender aos interesses legítimos da Empresa ou de terceiros.
7. We conduct analyses, including statistical analyses. To support decisions on a range of issues, we apply various analytical techniques, including statistical methods.
This processing is necessary to serve the legitimate interests of the Company or third parties.
8.
To protect our assets, rights, and interests, as well as those of third parties, we have established processes for pursuing and defending legal claims.
We may process Personal Data when necessary to protect our rights, interests, and assets, or those of third parties, in accordance with the relevant agreements, conditions, terms, and policies.
O tratamento é necessário para atender aos interesses legítimos da Empresa ou de terceiros.
6. Transferência de Dados Pessoais a Terceiros
The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address data services, and user experience analytics.
You may also ask us to provide your specific Personal Data to third-party trading platforms. In these circumstances, we will provide these platforms with the Personal Data you have given us. Their use of your Personal Data is subject to their own privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may share Personal Data with related entities or business partners. This may provide the Company with resources that help it enhance and improve the products and services offered to customers.
Where necessary to protect the rights or assets of third parties, the Company may apply appropriate account controls, security practices, and transparent data handling procedures.
We may also share Personal Data about you with potential investors, buyers, or lenders of the Company or another group company when a relevant transaction is under consideration. This may include the transfer or sale of assets belonging to the Company or another group company, or forming part of any merger, restructuring, consolidation, or insolvency involving the Company or another group company.
7. Cookies and Third-Party Services
We may use third-party services, such as companies that provide advertising on our website or analytics services. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device when you visit or access the website. Cookies collect information about your preferences and browsing habits to improve your user experience, remember your choices, and personalize the products and services that may interest you. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. These are temporarily downloaded to your device and remain there for a short period until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close your browser. They help the website recognize you as a returning user and make your next visit and use of the website easier.
Categorias de Cookies:
We may use it for its intended purpose:
1. Cookies are essential for the website
These cookies are required to access the features you requested and to navigate our website. They are used to provide the information, products, and services you asked us for.
They are also necessary for your device to download and transmit data. This allows you to browse the website, use its features, and return to pages you visited previously.
Cookies collect personal data, such as your username and most recent login date, to confirm you are logged in to the site. Session Cookies are deleted when you close your browser.
2. Cookies Funcionais
Cookies allow us to recognize you on each visit to our website and remember your settings and preferences.
Cookies collect personal data, such as your username and most recent login date, to confirm that you are logged in to the site. Session Cookies are deleted when you close your browser.
3. Cookies de desempenho
We use cookies to collect statistical data on site performance and help us improve it. They also allow us to analyze how our site is used.
Cookies store anonymous data not linked to an identified or identifiable individual. Some are deleted when you close your browser, while others may remain stored on your device indefinitely.
Cookies Are Blocked or Have Been Removed
To block or remove cookies, you will need to change your browser settings. Below are links to help with this process for some of the most widely used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, please note that if this happens, some or all Website functions and features may not work as expected.
AVISO DE RASTREAMENTO ONLINE
Este serviço não responde atualmente a sinais de Do Not Track.
8. Retention of your personal data
The Company will retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, or longer where required to support account controls, security practices, and service standards.
We share your information with third-party trading platforms for 12 months. With your consent, we will continue sharing your data for an additional 12 months.
We regularly review the Personal Data we hold to confirm it remains necessary.
9. Transfers of Personal Information to Third Countries or International Organizations
Your personal information may be transferred to other countries. This means your personal data may be sent to a third country outside the country where you reside, or to an international organization or jurisdiction. The Company takes appropriate measures to protect the Personal Data you provide and to help ensure data subjects can exercise their rights and have access to effective legal remedies.
These protections and safeguards are available to all individuals residing in the EEA (European Economic Area).
- Transfer to a third country or international organization that maintains appropriate safeguards for Personal Data, supported by transparent security practices, clear data handling standards, and adequate controls designed to protect information throughout the transfer process.
- The transfer is carried out under a clear agreement between the relevant entities or public authorities, with transparent terms, defined controls, and service standards.
- This transfer was carried out under established data protection clauses and security practices designed to support the responsible handling of personal data. We apply transparent data transfer procedures, documented controls, and service standards to help protect personal data processed across borders.
The Company can provide details on the security measures used to protect your Personal Data when transferred to third countries or international organizations. To request this information, email info@zenitecaudalorio.com
10. Personal Data Security
We adopt appropriate organizational and technical safeguards to protect Personal Data. These measures are designed to reduce the risk of destruction, loss, alteration, or unauthorized, accidental, or unlawful access.
However, we cannot guarantee that your Personal Data will remain secure or error-free at all times. We cannot be held liable for intangible, incidental, or consequential losses arising from the use or disclosure of Personal Data, including disclosure caused by transmission errors, unauthorized third-party access, or circumstances beyond our reasonable control.
In certain circumstances beyond our control, we may need to share Personal Data relating to you with third parties, such as service providers or public authorities. When this occurs, we cannot control the security measures applied to your Personal Data by these third parties.
Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of Personal Data you transmit to Us online.
11. Hyperlinks to Third-Party Websites
Our website may contain links to third-party sites and applications. These sites and applications operate independently and are not controlled by the Company. We are not responsible for how they collect or process Personal Data, and this Policy does not apply to any activity conducted through them.
Before accessing or using any third-party site or application, we recommend reviewing its privacy policy and practices. We also suggest examining them carefully before providing any Personal Data.
12. Alterações desta Política
When visiting third-party websites or applications, we recommend reviewing their privacy policy before accessing or using their services. We also suggest careful consideration before providing any Personal Data to them.
13. Your Rights Regarding Your Personal Information
You have the right to ask us to confirm whether Personal Data related to you is being collected, to correct any inaccuracies, and to delete Personal Data we no longer need to retain. You may also ask us to restrict certain types of processing of your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to information you have provided and to other Personal Data related to you. You may request to exercise your rights by emailing the address below.
Right of access
You may ask the Company to confirm whether your Personal Data is being processed. If it is, you may request access to that Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. Information will be provided electronically if you request it in that format.
Your right to access Personal Data must not adversely affect the rights and freedoms of others. If a request could harm the rights or freedoms of another person, the Company may refuse to fulfill it or may limit the information provided.
Right to rectification
You may ask the Company to correct inaccurate Personal Data. You may also request that incomplete Personal Data related to you be completed, taking into account the purpose for which it is processed.
Right to erasure
You may request erasure when: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object, on grounds relating to your particular situation, to processing of Personal Data based on legitimate interests pursued by Us or by third parties; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be deleted to comply with an applicable legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation required under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Restriction of processing
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict its processing while the information is being verified.
When you request a restriction of processing, the Personal Data may generally only be stored, unless you provide consent, or unless it is necessary to establish, exercise, or defend legal claims, to protect the rights of another person, or to address an important matter of public interest within the European Union or a Member State.
Right to data portability
Where processing is automated and based on your consent or on a contract entered into with you, you may request the Personal Data you provided to the Company in a structured, commonly used, machine-readable format.
You may also request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. Data portability must not adversely affect the rights or freedoms of third parties.
Right to object
You may object, at any time, on grounds relating to your particular situation, to the use of Personal Data related to you where processing is based on legitimate interests pursued by the Company or by third parties. This includes profiling based on those interests. We may continue processing where there are compelling legitimate grounds that override your rights, freedoms, and interests, or where processing is necessary to establish, exercise, or defend legal claims.
With respect to direct marketing, you may object at any time to the processing of Personal Data related to you, including related profiling.
Right to withdraw consent
You may withdraw your consent to our processing of Personal Data about you at any time. This will not affect the validity of processing carried out based on your consent before the withdrawal.
You may submit a complaint directly to us using the contact details provided below.
Our aim is to address privacy-related concerns clearly and fairly, to explain how your Personal Data has been used, and to provide an appropriate response to questions raised about its processing.
In certain circumstances, European Union or Member State law may limit the rights related to your Personal Data described in this section 13.
We will provide the information requested under your rights set out in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two further months where necessary, depending on the complexity and number of requests. We will notify you of any extension within one month of receiving your request, along with the reasons for it.
Unless otherwise stated in section 13, information requested under your rights in section 13 will be provided free of charge. If a request is manifestly unfounded or excessive, particularly in cases of repeated requests, we may charge a reasonable fee to cover the administrative cost of providing the information or taking the requested action. We may also refuse to act on the request.
If the Company has reasonable doubts about the identity of the person making the request, it may request additional information necessary to confirm that person's identity.